Your entire organization, one click away.
Simple experience, simple price
Save time and operating costs with all-in-one Telco, UCaaS and CCaaS. Lightweight, modern and easy to use.
Everything you need in one
Full enterprise functionality includes cloud PBX, app-free video conferencing, digital messaging + more.
Anywhere, anytime capabilities
Office extensions, apps and fully web accessible functionality works on any device around the globe.
Connect. Collaborate. Innovate.
With NICE CXone Unified Communications as a Service (UCaaS), your contact center can finally join the organizational conversation. NICE CXone blends with 1CX to create a unified communications system for the entire organization – one vendor, one contract, one source of support. Agents, customers and office workers connect and collaborate across the globe with limitless capabilities. From voice to chat, messaging, video and web conferencing and more, effortless communications lead to improved productivity across the workforce.
Superior Communications, Unbeatable Savings
The combination of NICE 1CX enterprise level UCaaS and CXone CCaaS with carrier-grade Voice as a Service (VaaS) delivers a powerhouse of unmatched capability at a fraction of the cost. Modern cloud PBX and data services connect your agents to the organization and their customers wherever they are. All backed by a 99.99% availability guarantee.
Video conferencing
No apps or extra downloads. Create, host or join a meeting with a simple web link.
Live Chat & Messaging
Integrated live chat, SMS and WhatsApp make it easy to reach anyone on your channel of choice.
Smartphone & Web Apps
Connect from anywhere in the world on any device using 1CX iOS, Android, Windows or Web apps.
Telco & CCaaS
Unified with industry leading NICE CXone contact center platform and carrier-grade Voice as a Service (VaaS).
“64% of CCaaS users want a combined CCaaS and UCaaS solution.”
Omdia 2024 Trends to Watch: Unified Communications and Collaboration
Related Resources
White Papers
Connectivity: You can have it all
From Internet Service Provider (ISP) routing mixes to carrier redundancy, learn why a one-stop-shop for all contact center voice services is key.
Datasheets
NICE 1CX - Communications as a Service (UCaaS), An entire organization, one click away
NICE 1CX is a unified communications as a service (UCaaS) solution that facilitates organization-wide communication and collaboration in one omnichannel environment for optimal engagement. Combine 1CX with industry leading NICE CXone contact center as a service (CCaaS), and reap the benefits of significant cost savings.
Datasheets
Give your contact center a voice
Access a network of voice services to connect your contact center to customers in 130+ countries.
