Customer experience (CX) software for insurance - Transform Your CX

Founded in 1928, Farmers Insurance® is one of the nation’s largest property-casualty insurers. Under the Farmers®, Foremost®, 21st Century and Bristol West® brands, Farmers Insurance is a leading U.S. insurer group, insuring automobiles, homes and small businesses.

For generations, Grange Insurance and the independent agents who represent the company have been empowering people to live their lives with fewer worries by offering valuable insurance products and superior, hassle-free services that meet our customers’ changing needs.

What began as a single solution for analytics in the contact center has become part of a shift to data-driven improvements that will benefit the clients, field and employees of Northwestern Mutual.