Pay for Performance - Optimize Your CX

Ensure timely and correct payments, building trust and reducing costly staff turnover.

Provide agents with insight into their performance, current compensation, future pay, building trust and aiding motivation.

Automate complex payment calculations, reduce errors and streamline inquiries and disputes, freeing up your staff.

Create compensation formulas based on weighted KPIs like total interactions, AHT, NPS, transfer percentage, or any other metric.

Provide agents with real-time compensation statements, earning potential and performance metrics reports.

Process millions of data records within minutes and deliver compensation values instantly without waiting for nightly batch runs.

Access all relevant contact center performance data in a single view with metrics aggregated from all relevant data sources in real-time.