Enjoy the power of a unified cloud native platform. Invest in a real cloud contact center today.
Get the flexibility and ROI of cloud.
Not seeing the true value of cloud? Struggling with cobbled up heavy integration solution vs a unified cloud native platform? Migrate to a cloud-native platform now.
Proven risk-free migrations.
400+ Genesys customers migrated
Proven and perfected Genesys migrations with prescriptive and repeatable processes and methodologies.
Don’t miss on Genesys Engage favorites
Seamless transition with a thorough mapping of all Genesys Engage terms, agent states, call flows, reports and KPIs.
Succeed with Genesys migration team
Best practices from success from an expert Genesys migration team with designated solution architects and customer success advisors.
“We had a great implementation team from NICE, especially from a development perspective, which made our transition really simple. CXone is also far more stable than our old platform...” - —Doug Klees, Head of Customer Care MoneyGram International
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Full of features. And possibilities.
1-1 mapping of Genesys Engage terms
Genesys Engage terms, agent states, call flows and KPIs mapped to NICE CXone.
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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report