White Papers

Getting More Out of the Healthcare Back Office: Boost employee engagement and lower costs with performance management

Overview

What is driving costs in the healthcare industry? Industry experts estimate that if the healthcare delivery industry relied more heavily on labor productivity gains, costs could be reduced by up to $550 billion in the US alone. What’s the best way to accomplish that needed streamlining? Read the whitepaper by Dick Bucci and get all the details.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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