Datasheets

VaaS: Universal Call Branding

Overview

Universal Call Branding for NICE CXone turns mobile phones and devices into highly effective advertising on every call by replacing basic phone numbers with the name, characters and images you want recipients to see. Not only does this eliminate carriers from marking your phone numbers as SPAM, it lets your customers know who you are and why you are calling before they even pick up the phone.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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