Overview
There's a lot of buzz surrounding generative AI, but the advantage of the technology goes beyond buzzwords. AI solutions offer significant value to operations and reduce pain points for governments and the residents they serve.
Join Government Technology and NICE for a live webinar on how governments can use AI and other modernization tactics to enhance service accessibility and create seamless constituent experiences.
Here's what's in store:
- Learn key AI use cases for governments and the best practices for enhancing contact center efficiency
- Discover the proven methods that make it easier for residents to connect with government agencies
- Explore the tech that boosts service accessibility – like automated self-service and proactive engagement tools
