
Overview
The Financial Conduct Authority (FCA) Definition: “A vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm —particularly when a firm is not acting with appropriate levels of care.”
Infographics
The Financial Conduct Authority (FCA) Definition: “A vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm —particularly when a firm is not acting with appropriate levels of care.”