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Delivering Frictionless Experiences for the Contact Center and Beyond

Overview

Introducing the new standard for exceptional CX

Now you can take the next leap in customer experience with CXi—Customer Experience interactions—a unique approach only available with NICE CXone. With one cloud platform, you can intelligently meet your customers wherever their journey begins, enable resolution through data driven self-service, and prepare your agents to successfully resolve any needs event. Why? Because CXone is the first and only cloud customer experience platform with everything you need to deliver extraordinary experiences across the entire customer journey. 

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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