Product Videos

CXone FedRAMP Compliant Contact Center Solutions

Overview

In this video, we show you how government contact centers now have a clear path to the cloud that meets federally mandated security, reliability, availability, and performance requirements. NICE CXone, the industry’s first true cloud contact center solution to receive FedRAMP Authorization to Operate (ATO), empowers government agencies to act smarter and respond faster to ever-changing citizen expectations.

Datasheets

Open Cloud Foundation Datasheet

CCaaS that was born in the cloud and thrives in the cloud.

Case Studies

Check Into Cash Boosts Collections.

Check Into Cash uses internal resources to switch the collections team to CXone boosting performance while providing better CX.

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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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