Overview
NICE CXone Attendant is an auto-attendant solution for companies of all sizes. It connects callers with any user in the company they wish to speak with—agents or non-agents—without the need for a human operator. It comes with two different licenses, CXone Attendant and CXone Attendant Plus that includes voicemail functionality. Seamlessly integrated with the CXone platform, it offers single sign on for agents and managers and makes use of the intuitive Studio interface and ACD user administration for ease of management.
