Overview
Swinton Group is a United Kingdom-based insurance retailer established in 1957,
with a network of branches across the country. It offers a wide range of insurance
products, including vehicle, home, commercial, taxi, and more, as well as services
such as coverage for road service and the like.
The company operates a contact center in Manchester, England, employing
450 frontline agents (out of over 1,000 employ