SAP is a skeptic. "SaaS offerings don't measure up in weaving together complex business processes that have to be managed and analyzed in real time, and SaaS vendors will have a tough time living up to customer's expectations. You're now seeing software as a service pure plays being driven into complex conversations that they're lousy at." They claim that now more than ever companies need a full-featured, integrated applications platform for running global business operations. They would...they are SAP.
There is no doubt about it, SaaS is being invited into more complex conversations...but we are succeeding and winning. SAP has good reason to be worried.